Privacy Statement

Updated: 13 november 2025

1. Introduction
We respect your privacy and are committed to protecting your personal data. This Privacy Statement illustrates how we collect and use your information when you visit our website or make a purchase from us.

We process personal data in accordance with the General Data Protection Regulation (GDPR).

2. What data do we collect?

We collect the following categories of personal data when you use our webshop or sign up for our newsletter:

  • Identity data – your name, address, and contact details.
  • Order data – products purchased, delivery address, and transaction details.
  • Communication data – emails or messages you send to us.
  • Newsletter data – your email address when you subscribe to our mailing list.

We currently do not use cookies or analytics tools.

3. How do we use your data?

We use your personal data for the following purposes:

  • To process and deliver your orders

  • To communicate with you regarding your purchases

  • To manage payments and prevent fraud

  • To send you newsletters and updates (only if you have provided consent)

  • To comply with legal obligations (e.g., tax and accounting laws)

We will never sell your data to third parties.

4. What is our legal basis for processing?

We process your personal data under the following legal bases:

  • Performance of a contract: to fulfill your order.

  • Legal obligation: to meet accounting and tax requirements.

  • Consent: for sending newsletters or marketing communications.

  • Legitimate interest: to improve our services.

5. Third parties

Payments on niloufar.wine are handled securely through Mollie, a trusted third-party payment provider. When you make a payment, your financial data (e.g., card details) are processed directly by Mollie. We do not store or have access to your full payment information.

You can view Mollie’s privacy policy at https://www.mollie.com/privacy

6. Data retention

We retain your personal data only as long as necessary for the purposes for which it was collected, including:

  • Order data: up to 7 years (as required by Dutch tax law).
  • Newsletter data: until you unsubscribe.
  • Contact data: for as long necessary for the performance of a contract.

6. Your rights under the GDPR

Under the GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict data processing

  • Withdraw your consent at any time (for newsletters)

  • Request data portability

To exercise your rights, contact us at hola@niloufar.wine.